Jaguar Land Rover enerjyhub FAQs

Below are a few of the frequently asked questions regarding the Jaguar Land Rover enerjyhub Community. If you can't find what you're looking for, please, get in touch using the form at the bottom of the page.

enerjyhub

What is enerjyhub?

enerjyhub is a subscription based service which provides a secure, cloud based hub that enables you to work collaboratively and dynamically with JLR in the digital Engineering landscape. For more information visit https://www.enerjyhub.com/supplier/jlr/what-is-enerjyhub/

Should my company subscribe to enerjyhub?

Yes. JLR strongly recommends that all relevant suppliers subscribe to this service as, moving forward, this will be the way Jaguar Land Rover work with our strategic suppliers to conform to our digital collaboration strategy within Product Engineering. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

I have subscribed to enerjyhub. What do I need to do next?

Log into the system here: https://jlr.enerjyhub.com/s/login/. Review any existing task and start to maintain your contact information - with emphasis on the Supplier Integration Manager roles (SIMS). 

I do not have a profile in enerjyhub but should have. What should I do?

The Supplier Integration Manager (SIM) at your Supplier site has the ability to add you into enerjyhub. If you do not know who your SIM is, please email jlrgsit@jaguarlandrover.com with your Supplier name and Vendor Master Code and we will inform you who your SIM is. 

Global Supplier Integration (GSI)

Is the Global Supplier Integration (GSI) service still part of Jaguar Land Rover?

Yes. The GSI team is still a function of Jaguar Land Rover with the same roles and responsibilities, but enerjyhub is a tool to automate your current processes when working with JLR and enhances the service delivered by GSI.

Where can I get information regarding future CAD / PLM releases at JLR?

All of this information will now be released to you via the enerjyhub portal.

Where can I get information regarding IT connectivity & security requirements into Jaguar Land Rover?

All of this information is available to you via the enerjyhub portal. Including the IT Security Questionnaire (which is mandatory for all connected suppliers). Subscription to enerjyhub also includes an IT supplier training course, which is constantly being refreshed with new information/security requirements relevant to your organisation.

Are the resources my company downloads from the GSI website going to continue to be updated?

These resources will now be found (and maintained) in the Knowledge Base module within the enerjyhub portal.

How do I book onto the training that comes with my enerjyhub subscription?

Please visit the training module of enerjyhub, you can select and book your training courses within this area.

Where can I get information regarding supplier integration requirements into JLR tool and processes?

All of this information will now be available to you via the enerjyhub portal. Including Supplier Capability Assessment Questionnaires application, onboarding steps, process requirements and standards. enerjyhub subscription also includes the JLR Supplier Fundamentals training course, which is constantly being refreshed with new information and integration requirements relevant to your organisation.

My company uses Leapfile to exchange CAD data with Engineers within JLR. Does enerjyhub replace leapfile and so change the way I will need to work?

enerjyhub does not replace leapfile.

All sites will need to maintain contact information, ensure they have an appropriate PLM Statement of Work and complete a number of supplier assessments, all within the enerjyhub.

Suppliers should implement a connection to the relevant JLR PLM tool for CAD data exchange. MX or Leapfile access will be for exceptional data exchange use cases only.

For more information visit https://www.enerjyhub.com/supplier/jlr/

Should my company be using enerjyhub to support Jaguar Land Rover?

My company uses Leapfile to exchange CAD data with JLR. Do we need to subscribe?

Yes. All sites will need to maintain contact information, ensure they have an appropriate PLM Statement of Work and complete a number of supplier assessments, all within enerjyhub.

MX accounts are planned to be made available separately from enerjyhub subscription in Q4 2019.

Suppliers should implement a connection to the relevant JLR PLM tool for CAD data exchange. MX or Leapfile access will be for exceptional data exchange use cases only.

For more information visit https://www.enerjyhub.com/supplier/jlr/

Our company users already have access to all of the Jaguar Land Rover applications that they need. Should we subscribe?

Yes. All of the actions, information, communications and contact details are dynamic - they are always changing over time. Maintaining your enerjyhub subscription and associated information ensure you are always up to date and will have access to the latest information from Jaguar Land Rover. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company is a make to print supplier and doesn't always share data with Jaguar Land Rover. Should we subscribe?

Yes. Where there are data exchange requirements of any kind with the Jaguar Land Rover Product Engineering teams, it is strongly recommended that suppliers subscribe. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company provides facilities / tooling to manufacturing. Should we subscribe?

Yes. Where there are CAD facilities/tooling data exchange requirements of any kind with the Jaguar Land Rover Manufacturing Engineering teams, it is strongly recommended that suppliers subscribe. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company provides “off the shelf” parts (i.e. we do not get involved in design or development). Should we subscribe?

Yes. Where there are requirements of any kind to access Jaguar Land Rover systems within Product Engineering (E.g. ePSW or eAPQP) it is strongly recommended that suppliers subscribe. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company provides Engineers & Designers on-site at Jaguar Land Rover who work alongside Jaguar Land Rover Engineers. Do we need to subscribe?

Yes. Where there are data exchange requirements of any kind with the Jaguar Land Rover Product Engineering teams, including onsite suppliers it is strongly recommended that suppliers subscribe. This ensures onsite based supplier get the ongoing support they need. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company does not use most of the Jaguar Land Rover applications. We mainly exchange CAD data via an FTP tool. Do we need to subscribe?

Yes. All sites will need to maintain contact information, ensure they have an appropriate PLM Statement of Work and complete a number of supplier assessments, all within the enerjyhub.

MX accounts are planned to be made available separately from enerjyhub subscription in Q4 2019.

Suppliers should implement a connection to the relevant JLR PLM tool for CAD data exchange. MX or Leapfile access will be for exceptional data exchange use cases only.

For more information visit https://www.enerjyhub.com/supplier/jlr/

Subscription

Are there discounts for multiple sites?

Multi-site discounts are available. For more information please visit: https://www.enerjyhub.com/supplier/jlr/subscription/ 

Are there discounts for a large number of users at a single site?

Tailored quotations are available. For more information please visit: https://www.enerjyhub.com/supplier/jlr/subscription/ 

How does my company subscribe to enerjyhub?

Please follow the 6 step process on the information page here: https://www.enerjyhub.com/supplier/jlr/subscription/

Will I automatically get access to MX if I subscribe to enerjyhub?

Yes for Jaguar Land Rover software upgrades requiring a supplier client, your company will get an unlimited number of MX accounts. For more accounts please visit https://www.enerjyhub.com/supplier/jlr/modules/

Roles and Responsibilities

What is the Supplier Account Manager Role?

  • The Supplier Account Manager (SAM) will administer the business account and will be responsible for assigning Supplier Integration Managers to their relevant sites.
  • They will also need to ensure that all site-specific information is
    kept up to date.
  • The ‘SAM’ will also be able to create corporate pages.
  • The Supplier Account Manager will be the top tier of escalation
    regarding issues and updates relating to their supplier(s) and
    site(s).

Responsibilities:

  • Track the progress of Supplier Integration Manager tasks.
  • Track the progress of enerjyhub users at their site.
  • Nominate Supplier Integration Managers.
  • Keep Supplier Integration Manager information up to date.
  • Complete Supplier Questionnaires.
  • Find supporting documents in the Knowledge Base.
  • Create a corporate page for their company.
  • Track the progress of any cases related to their site.
  • Request tool products in Store.

What is the Supplier Integration Manager role?

  • A Supplier Integration Manager will be responsible for nominating, supporting and tracking the progress of Supplier Users at their site.
  • They will be a single point of contact regarding the execution of task completion when those nominated users are onboarding to Jaguar Land Rover applications.
  • It will be the duty of the SIM to ensure that any issues experienced by themselves or the nominated application users throughout the onboarding process are escalated appropriately to the correct level to enable timely action by raising a support case within enerjyhub.
  • The Supplier Integration Manager will also be responsible for the successful completion of the JLR Supplier Questionnaire, providing and updating key contacts at their site, using the knowledge base to access JLR supporting documents and requesting access to the MX portal for themselves or users at their site.

Responsibilities:

  • Monitor their own and user progress.
  • Nominate a user for each application required at their site.
  • Complete JLR Supplier Questionnaires.
  • Manage their site by keeping user contact information up to date.
  • Provide a variety of relevant key contacts.
  • Use the knowledge base to find JLR Support Documents.
  • Create cases, for themselves or users at their site.
  • Track the progress of their cases.
  • Track the progress of cases created by users at their site.
  • Request products using the enerjyhub Store.
  • Upgrade software and follow the gateways.
  • Raise issues for themselves or users at their sites regarding Software Upgrades.
  • Book training for themselves or their site supplier users.
  • Request MX.
  • Request MX for users at their site

What is the enerjyhub User role?

  • An enerjyhub user is nominated by their Supplier Integration Manager to complete Jaguar Land Rover application requirements.
  • The enerjyhub user will be able to track their progress through the onboarding process and show completed tasks within the community.
  • Issues can be raised by a user through the ‘create a case’ tool and users will have full access to the knowledge base, which will hold all the supporting documents to assist with the onboarding tasks.

Responsibilities:

  • Track progress of their tasks using the community progress bar.
  • Use the knowledge base to download JLR support documents.
  • Create a support case.
  • Purchase products and tools in the enerjyhub store.
  • Update onboarding tasks.
  • Upgrade software.
  • Request an MX account.

My site does not have a SIM set up. What should I do?

To identify your SIM click on your avatar in the top corner of your enerjyhub dashboard and select ‘My Account’. Your SIM will be listed with an email address. If the SIM field is blank, please contact jlrgsit@jaguarlandrover.com ideally with your 5-digit Vendor Master Code.

Enter your details below to join the new JLR supplier community on enerjyhub

Once you have submitted your details someone will contact you within the next 48 hours to complete your sign up