Jaguar Land Rover enerjyhub FAQs

Getting started with enerjyhub? Check out the how-to videos below to help you get set up. If you're still contemplating enerjyhub for your business, below are a few of the frequently asked questions regarding the Jaguar Land Rover enerjyhub Community. If you still can't find what you're looking for, please, get in touch using the form at the bottom of the page. 

enerjyhub

What is enerjyhub?

enerjyhub was designed and developed by Majenta Solutions and was introduced into JLR in 2019. enerjyhub is a paid-for, subscription-based service which provides a secure, cloud-based hub that enables suppliers to work collaboratively and dynamically with JLR in the digital engineering landscape. For more information please visit https://www.enerjyhub.com/supplier/jlr/what-is-enerjyhub/ In addition to the B2B collaboration, enerjyhub offers access to training, operational process data and links issue management with the industrialisation of products. enerjyhub provides the connectivity and application integration in one platform.

Should my company subscribe to enerjyhub?

Yes. JLR requires that all suppliers who are actively developing engineering solutions subscribe to this service. This is the first essential step to enable the JLR digital collaboration strategy within Product Engineering to be realised for current and future programmes. Engineering "In Context" and "Connected File Exchange" via enerjyhub are key to enable business optimisation and operational fitness for both JLR and its suppliers. Having all engineering tools accessed via the same platform will allow the identification of mutual opportunities to reduce costs and waste in the exchange of engineering data and provides a foundation for the investments being made by JLR in its IT Infrastructure and digital engineering capability. For more information and context, please read the official Supplier announcement letter from Jaguar Land Rover.

Why should the supplier pay?

The service provided by Majenta via enerjyhub is provided to enable all suppliers to share industrialisation status, design and development status and address technical issues in a systematic manner. The service is provided by Majenta directly to the suppliers and includes the initial site set-up, including an IT security questionnaire, training courses and support. By a supplier having a direct agreement with Majenta, they can ensure the quality of service and timely issue resolution to prevent the delay in delivering engineering solutions. The recipient of the support in most applications is the supplier lead engineer.

I do not have a profile in enerjyhub but should have. What should I do?

The Supplier Integration Manager (SIM) at your Supplier site has the ability to add you into enerjyhub. If you do not know who your SIM is, please get in touch with the team by using the form on this page https://www.enerjyhub.com/supplier/jlr/contact/. Please remember to provide us with your Supplier name and Vendor Master Code and we will inform you who your SIM is. 

Who is Majenta?

Majenta Solutions is an automotive industry expert with over twenty years of experience delivering supply chain data management and CAD services. The organisation has worked with JLR on C3P and C3PNG programs since 1995. Majenta Solutions has unique data management tools custom-built for automotive industry processes and is a platinum partner with Dassault Systèmes. Majenta Solutions provides multiple OEMs with the knowledge and support that enable prescribed Product Lifecycle Management (PLM) strategies. These include data transfer and engineering in context services. 

Do other OEMs have a similar subscription service?

All automotive OEMs have business to business (B2B) platforms and also have means to share technical information (CAD) with technology partners, which is often out of the scope of the standard B2B platform. All B2B platforms require registration and some are provided at no charge to the supplier. JLR does not charge suppliers for the Covisint B2B platform and this is a cost bourne by JLR. A number of OEMs have strict control and oversight of the way in which technical data (CAD) is generated and shared and it is common practice for OEMs to direct suppliers towards the procurement of specific licence and data management services to "assure" the quality of data and to benefit from efficient technical data exchange. These fees are usually charged on a per-person basis (or per site with fix user limits) and the equivalent charges for enerjyhub-type subscription are often bundled with a software licence fee. enerjyhub subscription fees are transparent and directly relate to the value-added service provided via enerjyhub and are not bundled with licence fees. They are charged on an Active Engineering Site basis and not the number of end-users. Majenta has a fair use policy.

Global Supplier Integration (GSI)

Who are GSI?

The Global Supplier Integration (GSI) team act as a single point of contact for the Jaguar Land Rover business and its Supplier community for digital engineering connectivity. The team is dedicated to managing the implementation of, and adherence to consistent, secure processes across Jaguar Land Rover and its extended enterprise. The GSI services are delivered by Majenta and enerjyhub is the platform to centralise all digital connectivity and digital exchange processes when working with JLR to enhance the services delivered by GSI directly to Suppliers. 

Is the Global Supplier Integration (GSI) service still part of Jaguar Land Rover?

Yes. The GSI team is still a function of Jaguar Land Rover with the same roles and responsibilities, but enerjyhub is a tool to automate your current processes when working with JLR and enhances the service delivered by GSI.

Where can I get information regarding future CAD / PLM releases at JLR?

All of this information is now released to you via the enerjyhub portal.

Where can I get information regarding IT connectivity & security requirements into Jaguar Land Rover?

All of this information is available to you via the enerjyhub portal. Including the IT Security Questionnaire (which is mandatory for all connected suppliers). Subscription to enerjyhub also includes an IT supplier training course, which is constantly being refreshed with new information/security requirements relevant to your organisation.

Where are the resources my company previously downloaded from the GSI website?

These resources are now located and kept up to date in the Knowledge Base module within the enerjyhub portal.

How do I book onto the training that comes with my enerjyhub subscription?

Please visit the training module of enerjyhub, you can select and book your training courses within this area.

Where can I get information regarding supplier integration requirements into JLR tool and processes?

All of this information is now available in the enerjyhub portal. Including Supplier Capability Assessment Questionnaires application, onboarding steps, process requirements and standards, enerjyhub subscription also includes the JLR Supplier Fundamentals training course, which is constantly being refreshed with new information and integration requirements relevant to your organisation.

Should my company be using enerjyhub to support Jaguar Land Rover?

My company uses MX to exchange CAD data with JLR. Do we need to subscribe?

Yes. All sites will need to maintain contact information, ensure they have an appropriate PLM Statement of Work and complete a number of supplier assessments, all within enerjyhub.

Suppliers should implement a connection to the relevant JLR PLM tool for CAD data exchange. MX access will be for exceptional data exchange use cases only.

For more information visit https://www.enerjyhub.com/supplier/jlr/

Our company users already have access to all of the Jaguar Land Rover applications that they need. Should we subscribe?

Yes. All of the actions, information, communications and contact details are dynamic - they are always changing over time. Maintaining your enerjyhub subscription and associated information ensure you are always up to date and will have access to the latest information from Jaguar Land Rover. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company is a make to print supplier and doesn't always share data with Jaguar Land Rover. Should we subscribe?

Yes. Where there are data exchange requirements of any kind with the Jaguar Land Rover Product Engineering teams, it is strongly recommended that suppliers subscribe. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company provides facilities / tooling to manufacturing. Should we subscribe?

Yes. Where there are CAD facilities/tooling data exchange requirements of any kind with the Jaguar Land Rover Manufacturing Engineering teams, it is strongly recommended that suppliers subscribe. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company provides “off the shelf” parts (i.e. we do not get involved in design or development). Should we subscribe?

Yes. Where there are requirements of any kind to access Jaguar Land Rover systems within Product Engineering (E.g. ePSW or eAPQP) it is strongly recommended that suppliers subscribe. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company provides Engineers & Designers on-site at Jaguar Land Rover who work alongside Jaguar Land Rover Engineers. Do we need to subscribe?

Yes. Where there are data exchange requirements of any kind with the Jaguar Land Rover Product Engineering teams, including onsite suppliers it is strongly recommended that suppliers subscribe. This ensures onsite based supplier get the ongoing support they need. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

My company does not use most of the Jaguar Land Rover applications. We mainly exchange CAD data via an FTP tool. Do we need to subscribe?

Yes. All sites will need to maintain contact information, ensure they have an appropriate PLM Statement of Work and complete a number of supplier assessments, all within the enerjyhub.

MX accounts are planned to be made available separately from enerjyhub subscription in Q4 2019.

Suppliers should implement a connection to the relevant JLR PLM tool for CAD data exchange. MX or Leapfile access will be for exceptional data exchange use cases only.

For more information visit https://www.enerjyhub.com/supplier/jlr/

Your Subscription

I have multiple sites - can I sign up just one of them now ?

All sites with active programme requirements should be subscribed. Subscription discounts are provided when multiple sites are subscribed at the same time due to the reduction in administration. Additional sites where any new business has been awarded will be added with the benefit of discounts applicable to the total number of subscribing sites.

Why do I need to subscribe multiple sites?

enerjyhub supports all Active Engineering Sites. The nature of the work done by each of these sites changes throughout a programme lifecycle. Initially, enerjyhub supports Engineering requirements, however, it also supports Purchasing STA, Programmes and Quality as the programmes mature.

This is due to the applications it applies to:
Teamcenter and 3DEXPERIENCE for CAD data exchange;
eAPQP for quality (Engineering and STA);
RMDV2 for requirement management;
AIM2 for issue management; and
ePSW for Part Submission Warrant completion.

If any of your sites require any of the above applications to support JLR requirements, then they will require enerjyhub subscription.

Are there discounts for multiple sites?

Multi-site discounts are available. For more information please visit: https://www.enerjyhub.com/supplier/jlr/subscription/ 

Are there discounts for a large number of users at a single site?

Tailored quotations are available. For more information please visit: https://www.enerjyhub.com/supplier/jlr/subscription/ 

How does my company subscribe to enerjyhub?

Please follow the 6 step process on the information page here: https://www.enerjyhub.com/supplier/jlr/subscription/

What is an Active Engineering Site (or "Site" or "VMC")

An "Active Engineering Site" or "Site" refers to an individual supplier location where engineers usually reside that is actively delivering engineering solutions with JLR. Such supplier location is identified by Jaguar Land Rover with a five-digit Vendor Master Code (VMC). In the JLR SAP system, supplier sites are associated with the supplier’s parent identification in the system, which has a four-digit parent code. The key characteristic of an Active Engineering Site is a location, which is required to be connected to a JLR system. Where multiple sites are required to deliver the full technical solution through to production then multiple sites are required to be subscribed.

We have multiple JLR VMC site codes for 1 physical site - do I need to subscribe them all.

In some instances, a site may be duplicated for currency variation reasons. Where a site code exists for currency reasons only then will there be no requirement to subscribe that VMC. In other instances where this the case then please discuss with your enerjyhub account manager and the specific instance will be investigated.

I have multiple VMC sites distributed across different physical sites however we manage all Engineering IT Helpdesk through one site - can I subscribe one site ?

No. The cost model for enerjyhub subscription is per VMC site irrespective of where all IT support is provided from one supplier physical site. The main justification is that Majenta enables an individual engineer via training and access enablement.

We use COVISINT at the moment why do I need enerjyhub ?

Covisint is the primary B2B platform for Purchasing and currently hosts eAPQP data, however, from March 2020 no new commodities may be directly onboarded into Covisint. Majenta now manages the physical access to eAPQP and all support requirements. enerjyhub provides the administration, knowledge, technical support and new setup (access control) to all JLR applications including eAPQP. All administration change requirements, new commodities and new suppliers require a subscription to enerjyhub to access Covisint for eAPQP.

I already have access to eAPQP (or another JLR app) why do I need to subscribe to enerjyhub ?

Suppliers onboarding existing users to new programmes/commodities or new users to existing programmes/commodities need to be subscribed to enerjyhub. New requests and change management is handled through enerjyhub. All of the actions, information, communications and contact details are dynamic - they may change over time. Maintaining your enerjyhub subscription and associated information ensure you are always up to date and will have access to the latest information from Jaguar Land Rover.

Why are we having to pay when we didn’t before ?

enerjyhub is the next step for JLR's continued integration with its global supply chain. enerjyhub will enable business partners to move forward by further helping to eliminate inefficiencies and promote collaboration. The decision to change to the new operating model is to deliver an optimised scalable business solution, the output of which will result in improved working practices with JLR Purchasing and Engineering.

My company provides Engineers & Designers on-site at Jaguar Land Rover who work alongside Jaguar Land Rover Engineers. Do we need to subscribe?

Yes. Where there are data exchange requirements of any kind with the Jaguar Land Rover Product Engineering teams, including onsite suppliers, suppliers are required to subscribe. This ensures that the onsite based supplier also gets the ongoing support they need.

We are aware that there is a requirement for suppliers to utilise 3DEXPERIENCE. Does enerjyhub include 3DEXPERIENCE?

No. 3DEXPERIENCE is a CAD/PLM toolset. enerjyhub subscription does provide the support for acquiring and configuring 3DEXPERIENCE but does not include the licences themselves. For more information on 3DEXPERIENCE please email hello@enerjyhub.com

My company uses MX to exchange CAD data with Engineers within JLR. Does enerjyhub replace MX therefore changes the way I will need to work?

enerjyhub does not replace MX. MX accounts will be provided to subscribers of enerjyhub, but only if the supplier meets a number of requirements directed by JLR. The provision of MX accounts is decided by JLR and governed by the MX Governance process. MX accounts may also be issued on a temporary basis as an interim solution whilst the required method of data transfer is acquired. MX accounts may also be provided on a temporary basis for RFQ purposes.

My company uses MX to exchange CAD data with JLR. Do we need to subscribe?

MX accounts will be provided to subscribers of enerjyhub, but only if the supplier meets a number of requirements directed by JLR. The provision of MX accounts is decided by JLR and governed by the MX Governance process. MX accounts may also be issued on a temporary basis as an interim solution whilst the designated method of data transfer is acquired. MX accounts may also be provided on a temporary basis for RFQ purposes as defined by JLR.

My company is a make to print supplier and doesn't always share data with Jaguar Land Rover. Should we subscribe?

Yes. Where there are data exchange requirements of any kind with the Jaguar Land Rover Product Engineering teams, suppliers are required to subscribe.

I'm a supplier to SVO, do I need to subscribe?

Yes. Suppliers to SVO need to on board to eAPQP and other applications so are required to subscribe.

My company provides facilities / tooling to manufacturing. Should we subscribe?

Yes. Where there are CAD facilities/tooling data exchange requirements of any kind with the Jaguar Land Rover Manufacturing Engineering teams, it is strongly recommended that suppliers subscribe.

My company provides “off the shelf” parts (i.e. we do not get involved in design or development). Should we subscribe?

Yes. Where there are requirements of any kind to access Jaguar Land Rover systems within Product Engineering (e.g. ePSW or eAPQP) it is required that suppliers subscribe.

I have subscribed to enerjyhub, what should I do next?

Log into the platform here: https://jlr.enerjyhub.com/s/login/. Review any existing task and start to maintain your contact information - with emphasis on the Supplier Integration Manager roles (SIMS). 

What is Conformity of Production (CoP)?

Conformity of Production (COP) is a means of evidencing the ability to produce a series of products that exactly match the specification, performance and marking requirements outlined in the type approval documentation at the time of vehicle certification. Jaguar Land Rover (JLR) and its suppliers must ensure that they can prove the ongoing compliance of their parts and systems in accordance with the relevant legislation for the market it is due to be sold in.

In line with JLR’s digital collaboration strategy, Conformity of Production will now be managed in enerjyhub. As of April 2021, all CoP related data files will be exchanged with JLR Suppliers in enerjyhub. This will improve the security and traceability of files exchanged such as Supplier Control Plans and Specification documents.

Roles and Responsibilities

What is the Supplier Account Manager Role?

  • The Supplier Account Manager (SAM) administers the business account and is responsible for assigning Supplier Integration Managers to their relevant sites.
  • They also ensure that all site-specific information is
    kept up to date.
  • The SAM can create corporate pages.
  • The SAM is the top tier of escalation
    regarding issues and updates relating to their supplier(s) and
    site(s).

Responsibilities:

  • Track the progress of Supplier Integration Manager tasks.
  • Track the progress of enerjyhub users at their site.
  • Nominate Supplier Integration Managers.
  • Keep Supplier Integration Manager information up to date.
  • Complete Supplier Questionnaires.
  • Find supporting documents in the Knowledge Base.
  • Create a corporate page for their company.
  • Track the progress of any cases related to their site.
  • Request tool products in Store.

What is the Supplier Integration Manager role?

  • The Supplier Integration Manager (SIM) is responsible for nominating, supporting and tracking the progress of Supplier Users at their site.
  • They are a single point of contact regarding the execution of task completion when those nominated users are onboarding to Jaguar Land Rover applications.
  • It's the duty of the SIM to ensure that any issues experienced by themselves or the nominated application users throughout the onboarding process are escalated appropriately to the correct level to enable timely action by raising a support case within enerjyhub.
  • The SIM is also responsible for the successful completion of the JLR Supplier Questionnaire, providing and updating key contacts at their site, using the knowledge base to access JLR supporting documents and requesting access to the MX portal for themselves or users at their site.

Responsibilities:

  • Monitor their own and user progress.
  • Nominate a user for each application required at their site.
  • Complete JLR Supplier Questionnaires.
  • Manage their site by keeping user contact information up to date.
  • Provide a variety of relevant key contacts.
  • Use the knowledge base to find JLR Support Documents.
  • Create cases, for themselves or users at their site.
  • Track the progress of their cases.
  • Track the progress of cases created by users at their site.
  • Request products using the enerjyhub Store.
  • Upgrade software and follow the gateways.
  • Raise issues for themselves or users at their sites regarding Software Upgrades.
  • Book training for themselves or their site supplier users.
  • Request MX.
  • Request MX for users at their site

What is the enerjyhub User role?

  • The enerjyhub user is nominated by their Supplier Integration Manager to complete Jaguar Land Rover application requirements.
  • The enerjyhub user can track their progress through the onboarding process and show completed tasks within the community.
  • Issues can be raised by an enerjyhub user through the ‘create a case’ tool and users have full access to the knowledge base, which holds all the supporting documents to assist with the onboarding tasks.

Responsibilities:

  • Track progress of their tasks using the community progress bar.
  • Use the knowledge base to download JLR support documents.
  • Create a support case.
  • Purchase products and tools in the enerjyhub store.
  • Update onboarding tasks.
  • Upgrade software.
  • Request an MX account.

My site does not have a SIM set up. What should I do?

To identify your SIM click on your avatar in the top corner of your enerjyhub dashboard and select ‘My Account’. Your SIM will be listed with an email address. If the SIM field is blank, please raise a case in enerjyhub requesting assistance.

Digitally connect with Jaguar Land Rover using your enerjyhub subscription

enerjyhub subscription allows full connectivity, communication and exposure to JLR and their vehicle programmes, engineering processes and applications. Visit the link below to understand how enerjyhub subscription connects you to JLR when you are there; click on the pink icons to view a description for each of the subscription features.

Enter your details below to join the new JLR supplier community on enerjyhub

Once you have submitted your details someone will contact you within the next 48 hours to complete your sign up