Jaguar Land Rover enerjyhub FAQs

Getting started with enerjyhub? Check out the how-to videos below to help you get set up. If you're still contemplating enerjyhub for your business, below are a few of the frequently asked questions regarding the Jaguar Land Rover enerjyhub Community. If you still can't find what you're looking for, please, get in touch using the form at the bottom of the page. 

enerjyhub

enerjyhub is a subscription based service which provides a secure, cloud based hub that enables you to work collaboratively and dynamically with JLR in the digital Engineering landscape. For more information visit https://www.enerjyhub.com/supplier/jlr/what-is-enerjyhub/

Yes. JLR strongly recommends that all relevant suppliers subscribe to this service as, moving forward, this will be the way Jaguar Land Rover work with our strategic suppliers to conform to our digital collaboration strategy within Product Engineering. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

Log into the system here: https://jlr.enerjyhub.com/s/login/. Review any existing task and start to maintain your contact information - with emphasis on the Supplier Integration Manager roles (SIMS). 

The Supplier Integration Manager (SIM) at your Supplier site has the ability to add you into enerjyhub. If you do not know who your SIM is, please get in touch with the team by using the form on this page https://www.enerjyhub.com/supplier/jlr/contact/. Please remember to provide us with your Supplier name and Vendor Master Code and we will inform you who your SIM is. 

Global Supplier Integration (GSI)

Yes. The GSI team is still a function of Jaguar Land Rover with the same roles and responsibilities, but enerjyhub is a tool to automate your current processes when working with JLR and enhances the service delivered by GSI.

All of this information is now released to you via the enerjyhub portal.

All of this information is available to you via the enerjyhub portal. Including the IT Security Questionnaire (which is mandatory for all connected suppliers). Subscription to enerjyhub also includes an IT supplier training course, which is constantly being refreshed with new information/security requirements relevant to your organisation.

These resources are now located and kept up to date in the Knowledge Base module within the enerjyhub portal.

Please visit the training module of enerjyhub, you can select and book your training courses within this area.

All of this information is now available in the enerjyhub portal. Including Supplier Capability Assessment Questionnaires application, onboarding steps, process requirements and standards, enerjyhub subscription also includes the JLR Supplier Fundamentals training course, which is constantly being refreshed with new information and integration requirements relevant to your organisation.

enerjyhub does not replace MX.

All sites will need to maintain contact information, ensure they have an appropriate PLM Statement of Work and complete a number of supplier assessments, all within the enerjyhub.

Suppliers should implement a connection to the relevant JLR PLM tool for CAD data exchange. MX access will be for exceptional data exchange use cases only.

For more information visit https://www.enerjyhub.com/supplier/jlr/

Should my company be using enerjyhub to support Jaguar Land Rover?

Yes. All sites will need to maintain contact information, ensure they have an appropriate PLM Statement of Work and complete a number of supplier assessments, all within enerjyhub.

Suppliers should implement a connection to the relevant JLR PLM tool for CAD data exchange. MX access will be for exceptional data exchange use cases only.

For more information visit https://www.enerjyhub.com/supplier/jlr/

Yes. All of the actions, information, communications and contact details are dynamic - they are always changing over time. Maintaining your enerjyhub subscription and associated information ensure you are always up to date and will have access to the latest information from Jaguar Land Rover. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

Yes. Where there are data exchange requirements of any kind with the Jaguar Land Rover Product Engineering teams, it is strongly recommended that suppliers subscribe. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

Yes. Where there are CAD facilities/tooling data exchange requirements of any kind with the Jaguar Land Rover Manufacturing Engineering teams, it is strongly recommended that suppliers subscribe. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

Yes. Where there are requirements of any kind to access Jaguar Land Rover systems within Product Engineering (E.g. ePSW or eAPQP) it is strongly recommended that suppliers subscribe. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

Yes. Where there are data exchange requirements of any kind with the Jaguar Land Rover Product Engineering teams, including onsite suppliers it is strongly recommended that suppliers subscribe. This ensures onsite based supplier get the ongoing support they need. For more information, you can read the official Supplier announcement letter from Jaguar Land Rover.

Yes. All sites will need to maintain contact information, ensure they have an appropriate PLM Statement of Work and complete a number of supplier assessments, all within the enerjyhub.

MX accounts are planned to be made available separately from enerjyhub subscription in Q4 2019.

Suppliers should implement a connection to the relevant JLR PLM tool for CAD data exchange. MX or Leapfile access will be for exceptional data exchange use cases only.

For more information visit https://www.enerjyhub.com/supplier/jlr/

Subscription

Multi-site discounts are available. For more information please visit: https://www.enerjyhub.com/supplier/jlr/subscription/ 

Tailored quotations are available. For more information please visit: https://www.enerjyhub.com/supplier/jlr/subscription/ 

Please follow the 6 step process on the information page here: https://www.enerjyhub.com/supplier/jlr/subscription/

Yes for Jaguar Land Rover software upgrades requiring a supplier client, your company will get an unlimited number of MX accounts. For more accounts please visit https://www.enerjyhub.com/supplier/jlr/modules/

Roles and Responsibilities

  • The Supplier Account Manager (SAM) administers the business account and is responsible for assigning Supplier Integration Managers to their relevant sites.
  • They also ensure that all site-specific information is
    kept up to date.
  • The SAM can create corporate pages.
  • The SAM is the top tier of escalation
    regarding issues and updates relating to their supplier(s) and
    site(s).

Responsibilities:

  • Track the progress of Supplier Integration Manager tasks.
  • Track the progress of enerjyhub users at their site.
  • Nominate Supplier Integration Managers.
  • Keep Supplier Integration Manager information up to date.
  • Complete Supplier Questionnaires.
  • Find supporting documents in the Knowledge Base.
  • Create a corporate page for their company.
  • Track the progress of any cases related to their site.
  • Request tool products in Store.
  • The Supplier Integration Manager (SIM) is responsible for nominating, supporting and tracking the progress of Supplier Users at their site.
  • They are a single point of contact regarding the execution of task completion when those nominated users are onboarding to Jaguar Land Rover applications.
  • It's the duty of the SIM to ensure that any issues experienced by themselves or the nominated application users throughout the onboarding process are escalated appropriately to the correct level to enable timely action by raising a support case within enerjyhub.
  • The SIM is also responsible for the successful completion of the JLR Supplier Questionnaire, providing and updating key contacts at their site, using the knowledge base to access JLR supporting documents and requesting access to the MX portal for themselves or users at their site.

Responsibilities:

  • Monitor their own and user progress.
  • Nominate a user for each application required at their site.
  • Complete JLR Supplier Questionnaires.
  • Manage their site by keeping user contact information up to date.
  • Provide a variety of relevant key contacts.
  • Use the knowledge base to find JLR Support Documents.
  • Create cases, for themselves or users at their site.
  • Track the progress of their cases.
  • Track the progress of cases created by users at their site.
  • Request products using the enerjyhub Store.
  • Upgrade software and follow the gateways.
  • Raise issues for themselves or users at their sites regarding Software Upgrades.
  • Book training for themselves or their site supplier users.
  • Request MX.
  • Request MX for users at their site
  • The enerjyhub user is nominated by their Supplier Integration Manager to complete Jaguar Land Rover application requirements.
  • The enerjyhub user can track their progress through the onboarding process and show completed tasks within the community.
  • Issues can be raised by an enerjyhub user through the ‘create a case’ tool and users have full access to the knowledge base, which holds all the supporting documents to assist with the onboarding tasks.

Responsibilities:

  • Track progress of their tasks using the community progress bar.
  • Use the knowledge base to download JLR support documents.
  • Create a support case.
  • Purchase products and tools in the enerjyhub store.
  • Update onboarding tasks.
  • Upgrade software.
  • Request an MX account.

To identify your SIM click on your avatar in the top corner of your enerjyhub dashboard and select ‘My Account’. Your SIM will be listed with an email address. If the SIM field is blank, please raise a case in enerjyhub requesting assistance.

Enter your details below to join the new JLR supplier community on enerjyhub

Once you have submitted your details someone will contact you within the next 48 hours to complete your sign up