Your Onboarding Journey

Jaguar Land Rover rely on its suppliers to research, design, develop, and manufacture many vehicle components, modules and subsystems. This development needs to perform collaboratively with JLR development engineers, and therefore Jaguar Land Rover can only develop new vehicles as quickly as its slowest supplier partner.

When successful suppliers are sourced on a new programme, the Suppliers’ teams must gain access to, and make use of, several JLR applications. These applications range from eAPQP, 3DEXPERIENCE to ePSW.

Some programmes require the supplier community to install specific applications on-premise, and these installations must be maintained, supported and kept in synchronisation with the JLR application version to ensure data security and continuity. Some sourcing decisions are made close to the first programme gateway, and therefore access and use of the applications must be managed efficiently. Also, IT and cybersecurity risks to both JLR and the suppliers means that this process needs to be carefully managed and audited. New user onboarding, onboarding to new vehicle programmes, application access, IT security, training, knowledgebase, upgrade synchronisation and support have all been managed ‘manually’ in the past. The increasingly complex supplier landscape, IT security, IT complexity and increase in vehicle programmes means that this situation was no longer an efficient and scalable approach.

Before enerjyhub...

  • Suppliers were unclear on how the PLMSOW translates into required operational activities
  • Suppliers were unsure of what was expected of them at the initiation of a vehicle programme
  • It was challenging for suppliers to remain informed of the changing requirements for a vehicle programme
  • Suppliers were unsure of where to go and who to approach to gain support, resulting in onboarding delays, incorrect and inefficient use of applications
  • Supplier contact and role information were out of date, which meant there was a risk of onboarding the wrong users to the incorrect applications
  • JLR had no visibility of supplier IT landscape and therefore could not use this information to make informed decisions on future roadmaps and upgrades
  • The onboarding of new users to existing vehicle programs was slow, inefficient and in many cases, happened too late for the benefit of an application to be realised
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Jaguar Land Rover has launched enerjyhub to more efficiently manage and streamline these processes to provide benefits for the vehicle programme team encompassing both JLR and the suppliers.

The enerjyhub onboarding journey...

Now that JLR has launched enerjyhub, the onboarding process to vehicle programmes and applications becomes a digital workstream. Following the supplier sourcing process conducted by JLR ahead of a programme, sourced suppliers subscribed to enerjyhub will instantly receive an email notification to log into enerjyhub to view their onboarding requirements, this could also include the need to onboard to relevant engineering applications.

  • Suppliers are now responsible for onboarding to applications onto vehicle programmes through enerjyhub. Each Supplier site is responsible for selecting its relevant users for each programme and application. Users can be nominated, updated and removed at any point using enerjyhub, ensuring JLR are always working with real-time supplier contact data.
  • With the latest user-guides, CAD Standards, Prerequisites and FAQs the Knowledge Base within enerjyhub allows each user to be independent throughout the onboarding process and throughout programme delivery.
  • Issues can be resolved efficiently using the Manage my case module within enerjyhub. Using this module allows any user to raise a support case. These cases will be assigned to the correct team or individual who assists the user in solving their issue. All cases are logged on this centralised platform allowing Supplier Integration Managers to have visibility of cases that their Supplier site users have raised. Case audits also allow JLR to view case trends and can then provide additional support or allocate training where required.
  • Through the programme delivery journey, enerjyhub will ensure subscribed suppliers are always working with the latest application and software versions. A tracking system provides JLR with real-time data showing status updates on how each Supplier site is progressing through the upgrade gateways, providing additional support and guidance where needed.

  • enerjyhub instils a self-sufficient and independent way of working for suppliers. with access to the Knowledge base, news feed and JLR Supplier training throughout your onboarding process and programme delivery.

Adopting enerjyhub as an every-day way of working allows supplier sites to be fully connected, competent, capable and compliant ahead of supplier sourcing, which allows for programme and application readiness and streamlines the previous inefficient and manual process for suppliers.

  • Earlier notification of onboarding requirement
  • Maintain your competence and connection with JLR continuously ahead of being sourced
  • Select your own users, removing validation issues
  • Utilise ‘Knowledge Base’ for the latest information on programme and application updates
  • Manage your issues quickly and effectively within a centralised support hub
  • Latest application versions centrally shared with the ability for you to download
  • Stay up to date with required JLR training and book through enerjyhub (subscription to enerjyhub also includes several JLR defined training courses)